For ages 21+ only

Our Commitment to Responsible Gaming

90jj believes entertainment should be enjoyable and in control. Your safety and peace of mind are our highest priority — on this page you will find all the tools and support you need.

As an online entertainment platform, 90jj firmly believes that gaming should serve as a source of entertainment only — not a cause of financial pressure or mental stress. We encourage all our players to make mindful decisions about both their time and money. Responsible gaming is not just a policy; it is a core part of 90jj's culture.

If you ever feel that gaming is affecting your daily life, use the tools on this page and reach out to our support team. We are available 24/7 to help you in Bengali.

Our Safety Tools

90jj provides the following responsible gaming features for every player.

Deposit Limit

You can set the maximum amount you can deposit per day, per week, or per month. Once set, the limit takes effect immediately. A waiting period applies if you wish to increase the limit.

Time-Out

If you want to take a temporary break, you can pause your account for a set period — from 24 hours up to several weeks. During the break, logging in or making deposits will not be possible.

Self-Exclusion

If you feel you need a longer break from gaming, use the self-exclusion option. Your account will be deactivated for an extended period and no promotional communications will be sent during that time.

Activity History Review

When you log in to your account, you can view your full deposit, withdrawal, and betting history. Reviewing your records regularly is the most effective way to make responsible decisions.

24/7 Support Team

For any concerns about gaming, contact 90jj via live chat or email at [email protected]. Our trained Bengali-speaking support team is with you day and night.

Protection of Minors

90jj is only for users aged 21 and above. Age verification is mandatory to open an account. Managing an account on behalf of a known minor is strictly prohibited.

Recognizing the Signs of Problem Gambling

Gaming that starts as entertainment can sometimes become a habit. If you or someone close to you shows any of the signs below, seek help.

  • Repeatedly placing larger bets to chase losses
  • Taking on debt or spending money without the family's knowledge in order to gamble
  • Feeling restless or depressed when not gambling
  • Repeatedly setting limits on time and money spent gambling, then breaking them
  • Neglecting work, studies, or family responsibilities
  • Hiding how much you are gambling from loved ones

Need Help?

Contact the 90jj support team right now. Use live chat or send an email to:

[email protected]

How to Self-Exclude

If you wish to self-exclude, follow the steps below. Our support team will assist you through the entire process.

1

Contact Support

Open live chat or email [email protected]. Mention "self-exclusion" in your message.

2

Choose a Duration

Let us know how long you want the break to last — short-term or long-term options are both available.

3

Identity Verification

Account verification must be completed for security purposes, and it remains fully confidential.

4

Exclusion Activated

Your account will be deactivated. No promotional messages will be sent during this period.

Healthy Gaming Habits

A few simple tips for being a responsible player:

  • Only bet money you are fully prepared to lose.
  • Set time and money limits before each session.
  • Avoid gaming during moments of stress or low mood.
  • Never think of gaming as an alternative source of income — it is entertainment.
  • Do not place bigger bets trying to recover losses.
  • Take regular breaks — spend time with family and friends.
  • Use the deposit limit feature to keep your budget in check.
  • Do not hesitate to ask for help when you need it — it is a sign of strength.

Account Control Features

The following tools are directly available in every player's account on 90jj.

Daily Deposit Limit

Set the maximum amount you can deposit in a single day. Lowering the limit is instant; increasing it requires a waiting period.

Weekly & Monthly Limits

Set a weekly or monthly deposit limit for long-term budget planning — flexible and effective.

Temporary Pause

Pause your account for a day, a week, or a specific period. It will reactivate automatically once the pause ends.

Permanent Closure Request

If you want to permanently step away from the platform, contact the support team to permanently close your account.

The Role of Family and Loved Ones

If a family member becomes excessively involved in online gaming, the support of loved ones is extremely important. Talk about it openly — with empathy rather than blame. Remember, seeking help is not a sign of weakness; it takes courage.

90jj's support team responds not only to players but also to questions from family members. If you are concerned about someone close to you and their gaming behavior, feel free to write to [email protected] — all information will be kept completely confidential.

Protection of Children and Teenagers

90jj enforces a strict 21+ age policy. If there are children or teenagers in your home, we recommend not saving your login credentials on shared devices. Parents and guardians can also use parental control software on their devices.

Responsible Gaming FAQ

After logging into your account, go to Account Settings and set a daily, weekly, or monthly limit from the "Deposit Limit" option. For any issues, contact us via live chat or at [email protected].

Once your self-exclusion period ends, you can request to reactivate your account through the support team. However, we follow a brief assessment process before allowing you to resume.

No. 90jj is only for users aged 21 and above. Age is verified during account registration. If a minor manages to open an account, it will be closed immediately.

A time-out is a temporary break — for a set number of days or weeks. Self-exclusion is a longer-term decision — typically ranging from several months to permanent — and no promotional messages are sent during this period.

90jj's support team is available 24 hours a day, 7 days a week. Chat with us directly in Bengali via live chat, or email us at [email protected].

Talk to your loved one with empathy. If needed, contact [email protected] — our support team responds to questions from family members as well, and all information is kept completely confidential.

Enjoy Entertainment Responsibly

Log in today for a safe and enjoyable experience on 90jj. Set your limits, play mindfully, and reach out for support whenever you need it.

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